Privacy Policy

Welcome to SoftBill. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related web services (collectively, the "Service").

1. Information We Collect

We collect information that you provide directly to us when you register for an account, create invoices, or use our Services. This includes:

• Personal Information: Name, email address, phone number, and account credentials.
• Business Information: Business name, address, GSTIN, bank account details, UPI ID, and business logos.
• Client Information: Details of your buyers/clients (name, phone, address, GSTIN) that you input into the app to generate invoices and quotations.
• Device & App Usage Data: IP address, device type, operating system, app performance data, and crash logs to help us improve the Service.

2. App Permissions

To provide core functionalities, the SoftBill Android app may request the following permissions:

• Camera & Storage (Photos/Media): Required to upload business logos, UPI QR codes, or scan documents.
• Internet Access: Required to sync data securely with your cloud dashboard.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the SoftBill app and billing services.
• To generate and store your invoices, quotations, and ledgers.
• To securely authenticate your login and protect against fraudulent activities.
• To send administrative notices, technical notices, updates, and security alerts.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or business data to third parties. We may share information only in the following situations:

• Service Providers: With trusted cloud hosting and database providers who assist us in operating our application securely.
• Legal Compliance: If required by law, court order, or government regulations.

5. Data Security

We implement strict technical and organizational security measures (including password hashing and encrypted data transmission) to protect your personal and business data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention and Deletion

We retain your data as long as your account is active or as needed to provide you the Services. You have the right to request the deletion of your account and associated data. You can delete specific data (like invoices or clients) directly from the app or web dashboard, or contact us to delete your entire account.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: